About Grafan IT Solutions

A practical, security-minded technology partner for organizations seeking dependable and future-ready IT.

Who We Are

Grafan IT Solutions is a practical, security-minded technology partner. We help organizations—from schools to small businesses—keep systems running, secure data, and deliver digital services that scale.

Mission and Vision

Mission — To empower organizations with dependable, secure, and cost-effective IT services that accelerate growth and improve operational resilience.

Vision — To be the trusted technology partner for businesses seeking modern, responsible, and future-ready IT.

Our Values

Security-first

We embed security into every project.

Client-first

We measure success by your outcomes.

Practical innovation

Solutions that are maintainable and cost-effective.

Transparency

Clear pricing, reporting, and communication.

Services We Deliver

Grafan provides the following end-to-end services: discovery, design, delivery, and ongoing support.

MI Managed IT

Proactive monitoring, patching, backups, and operations to keep systems available and secure.

SW CUSTOM SOFTWARE DEVELOPMENT

End-to-end application design, development, testing, and deployment tailored to your workflows and customers.

⚙️ Software Installation

Secure, compliant installation and configuration of business applications, drivers, and system software.

🖨️ Printer & Photocopier Repair and Maintenance

Onsite repair, preventive maintenance, spare parts and service plans for printers and multifunction devices.

🧭 IT Consulting

Technology roadmaps, architecture reviews, compliance guidance, and strategic planning aligned to business goals.

🔗 Networking Services

Design, deployment, and management of resilient LAN/WAN, Wi‑Fi, switches, routing and hybrid infrastructure.

🎧 Help Desk

Responsive end-user support, incident resolution, ticketing and SLA-driven service desk operations.

💻 Computer Repair & Maintenance

Hardware diagnostics, component replacement, OS repair, preventive maintenance and lifecycle support for desktops and laptops.

How We Work

Discover

Assess needs and define success.

Design

Pragmatic architecture and roadmap.

Deliver

Agile implementation with security checks.

Support

Ongoing optimization and a single point of contact.

Selected Results

  • Reduced average downtime by 40% for a regional education client.
  • Delivered cloud and software projects with measurable cost and time savings.
  • Maintained 99.9% uptime across managed environments for multiple clients.

Testimonials

"Grafan helped us move to the cloud with minimal disruption and clear ROI."

— School IT Manager

"Fast, professional support and a security-first approach we trust."

— Operations Lead